Terms of Service

1. Agreement to Terms

Opkie ("we," "us," or "our") is a family-owned consultancy specializing in authority positioning for private practice dentists. We help independent dental practices build market dominance through the Trusted Authority Positioning System (TAPS).

By accessing or using Opkie's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Opkie provides authority positioning services for private practice dentists through the Trusted Authority Positioning System (TAPS), including but not limited to:

• Market intelligence and competitive analysis
• YMYL-compliant website optimization
• Local SEO and Google Business Profile management
• Reputation management systems
• Patient reactivation campaigns
• Authority content strategy
• AI and voice search optimization

3. Service Investment

4. Market Exclusivity

For TAPS Implementation, we guarantee market exclusivity. We will only work with one general dental practice per defined geographic area. This exclusivity protects your competitive positioning and remains in effect as long as you are an active client. We cannot work with your direct competitors without undermining the authority system we've built for your practice.

5. Payment Terms

• Payment is due upon signing unless a payment plan is arranged
• TAPS Implementation may be paid with flexible 3-month payment plans
• All sales are final after 30 days
• We accept payment via credit card, ACH, or wire transfer

6. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee. If you're not satisfied with our services within the first 30 days, we'll refund your investment. Refund requests must be made in writing with specific reasons for dissatisfaction.

7. Client Responsibilities

You agree to:

• Provide accurate business information
• Respond to requests for content and approvals timely
• Provide access to necessary accounts and platforms
• Maintain ownership of your domain and hosting accounts
• Comply with all applicable laws and regulations

8. Intellectual Property

Upon full payment, you own all custom content created specifically for your business. Opkie retains rights to our proprietary systems, processes, and frameworks. We may showcase your project in our portfolio unless you request otherwise in writing.

9. Performance Disclaimer

While we strive for exceptional results, we cannot guarantee specific rankings, traffic levels, or revenue increases. Results depend on various factors including market conditions, competition, and client cooperation.

10. Confidentiality

Both parties agree to keep confidential information private. This includes business strategies, customer data, pricing information, and proprietary methodologies.

11. Limitation of Liability

Opkie's liability is limited to the amount paid for services. We are not liable for indirect, incidental, special, or consequential damages, including lost profits or revenue.

12. Termination

Either party may terminate services with 30 days written notice. Upon termination, you retain ownership of all paid-for deliverables. Territory exclusivity ends upon termination.

13. Dispute Resolution

Any disputes will first be addressed through good-faith negotiation. If unresolved, disputes will be settled through binding arbitration in Salt Lake City, Utah.

14. Governing Law

These terms are governed by the laws of the State of Utah, without regard to conflict of law principles.

15. Changes to Terms

We reserve the right to modify these terms at any time. Changes become effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.

16. Contact Information

For questions about these Terms of Service, contact us at: